This study explores people’s perceptions on inter-ethnic reconciliation process in Kosovo, its problems, challenges, and opportunities. In doing this, it aims to learn how Kosovo institutions, donors, and international organizations can best support reconciliation in Kosovo from people’s perspective. The study comprises of 12 focus groups and a quantitative survey with 451 respondents, carried out in seven multi-ethnic municipalities, namely: Prizren, Mitrovicë/Mitrovica south, Mitrovicë/Mitrovica north, Kamenicë/Kamenica, Shtërpcë/Štrpce, Graçanicë/Gračanica, and Istog/Istok.