In the context of the COVID-19 pandemic, the United Nations Development Program (UNDP) has coordinated with the Ministry of Health to implement the project on grassroots telemedicine using the software application “Doctor for everyone”. This is a remote medical consultation, examination and treatment support system developed based on the web platform and smartphone application to enhance the quality of medical consultation, examination and treatment at the grassroots level, increase access to health services for the people, and improve the capacity of health workers at the grassroots level. This application provides the connection among healthcare workers at the commune health station and the people in order to disseminate medical information, schedule an appointment at the commune health station and provide remote consultation services, and at the same time allowing healthcare workers at health stations to receive professional help from healthcare workers at hospitals, district health centers or higher levels through video calls. The project has been implemented in two phases, from August 2020 to June 2021 (Phase 1) and from July 2021 to June 2022 (Phase 2) in 03 provinces of Ha Giang, Bac Kan and Lang Son.

In order to evaluate the effectiveness, to find out the inadequacies and difficulties in the implementation process and the ability to maintain and expand the Project in the next stages, thereby proposing recommendations and solutions, the United Nations Development Program (UNDP) has coordinated with the Ministry of Health to carry out the Evaluation of implementing the grassroots telemedicine project using the software “Doctors for everyone” in three provinces of Ha Giang, Bac Kan, Lang Son.