This Viet Nam Provincial Governance and Public Administration Performance Index (PAPI) report records the voices of 16,117 respondents from across Viet Nam, who shared their experiences of local government performance in governance, public administration and public service delivery during 2022. These respondents were randomly selected to represent the views of a broad spectrum of Vietnamese citizens, aged 18 years and above, from various demographic backgrounds. Of the 2022 PAPI survey sample, 14,931 were permanent residents from across Viet Nam’s 63 provinces, and 1,186 were temporary residents from 12 provinces with the highest net ratios of internal migrants as reported in Viet Nam’s 2019 Census data.

This report contains three chapters. Chapter 1 provides a national overview of the performance of local governance and public administration in 2022, with comparative analysis of previous years’ performances. Furthermore, it highlights the main concerns of citizens during 2022, which can assist central and local governments to prioritize efforts to meet people’s demands and expectations. Chapter 2 focuses on citizens’ experiences with local land governance, presenting evidence and insights to inform policy discussions regarding potential amendments to the 2013 Land Law. This chapter also provides an analysis of voting choices that reflect inclusive political rights for the LGBTIQ+ community, persons with disabilities, people with diverse demographic backgrounds and residential status, aiming to establish several baselines for monitoring the related regulations of the 2022 Law on Grassroots Democracy Implementation over time. Finally, Chapter 3 features dashboards that offer a summary of provincial performance in 2022 across all eight PAPI dimensions and at aggregate level. This chapter aims to provide provincial leaders and practitioners with a clear overview of their achievements and areas for improvement, which can guide their efforts in meeting the expectations of their citizens in 2023 and beyond.