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THE TOP 6: A Spotlight of Sergio Tati's Journey with Anda and Insights from Meet the Toshikas 
Meet the Toshikas_top6

The Meet the Toshikas which aimed to catalyze investment pipelines between Japanese investors and African startups has been a progressively long but perfectly curated set of activities and events. Finally, the top 6 startups have been selected. Started with 256 applicants (116 from Zambia, 81 from South Africa, and 59 from Angola) and later reduced to top 30, 10 from each country, (click here to read top 30 startups article), the UNDP is thrilled to announce the top 6 innovative ventures chosen from a competitive pool of applicants for their exceptional potential to disrupt industries and drive significant impact. These are the top 6:

Angola

Anda: Formalizing the 2-wheeler moto-taxi market in Angola, providing financing, training, and insurance to its drivers, thus providing better and safer service for its customers! 
Mamboo: Providing quick and seamless food/FMCG deliveries via its design award-winning

South Africa

Zoie Health: A platform empowering women's communities and small businesses to get proactive about their health! 
Jobox: Helping university graduates get their first gigs, and universities learn more about their graduates!

Zambia

Bosso: Building a platform to make building houses simpler and cheaper! 
Afrionline Group: Started from deliveries, now we’re here! An integrated platform that allows customers to order from restaurants, supermarkets, and Wholesale!

Being selected for the Meet the Toshikas program is a significant milestone for these startups as they will be provided with a comprehensive investment readiness support program (IRSP) and a $20,000 grant to help overcome growth challenges and scale their businesses effectively. Additionally, the top 6 startups will take part in a 1-week activity-packed investors roadshow in Tokyo given honing pitching opportunity for additional investments and strategic partnerships in front of the Tôshikas. 
To be selected among the top 6 startups, the venture should have demonstrated exceptional entrepreneurial DNA, showing product-market-fit, visionary founder qualities, potential for growth, readiness to scale operations, participated in ecosystem and field trip event (Click hereto read field trip article) and excel during the bootcamp training (click here to read bootcamp article). As a result, the selection process remains one of the most rigorous and carefully designed.

In this interview, we spoke with Philippe Oliviera (CEO and Co-founder) and Kae Carvalho (COO and Co-founder) of Mamboo.

Philippe Oliviera arvalho CEO of Mamboo


 

Philippe Oliviera arvalho
CEO of Mamboo

Philippe holds a civil engineering degree from Portugal. He likes to describe himself as a man from the world – He was born in Paris, lived in Portugal, Brazil, and now Angola and Tanzania.

Kae Carvalho COO and Co-Founder Mamboo


 

Kae Carvalho
COO and Co-Founder Mamboo

Kae holds a degree in Business Administration with a specialization in Foreign Business. He’s a Brazilian and has stayed in Angola for love 13 years. Kae is a serial entrepreneur having founded many other startups across various sectors.

 

Enjoy the interview!!

Q1. Kindly tell us about yourself?

Philippe - “I am Philippe, CEO of Mamboo. I am a civil engineer, and I studied in Portugal. When people ask where are you from? I tell them I’m from the world because I was born in Paris, went to Portugal when I was 12, lived there until 27, and now I’m in Angola for almost 14 years. I am always traveling because I have a totally a business running different companies in different sectors like construction, cosmetics, and technology in Angola, Brazil, and Portugal. Mamboo has been a big challenge, but we know all the struggle in African market, so we are loving it.”

Kae - “I’m Kae Carvalho, COO of Mamboo. I've been in Angola for almost 13 years now. I studied Administration in Brazil with a specialization inf Foreign Business. After completing my education in Brazil, I came to Angola to work with my cousin, who was already established here. He had a business in construction and furniture, and I joined him to help grow the business. My background is in management, and from the beginning, I helped him expand the company. Today, his business is doing well – they cover business areas like construction, restaurants, wood business, real estate, and many more. When we started the Mambo project, I left my cousin's company. He remains a partner in Mambo, which was our first venture into the technology business. Additionally, Phillip is my partner in the aesthetics business we have here. After four years of working with Mambo and making things happen, I believe we are starting to understand the technology market. We are contributing to the progress of technology in Angola and plan to do the same in other countries because we believe Africa has many opportunities.”

Q2. What was the motivation for establishing Mamboo and what problems are you solving?

Philippe - “So, we are in Africa and know the African market very well. In Angola, we identified significant issues and a lack of quality service in this sector. While there are one or two companies providing similar services, their quality is far from what we experienced in places like Brazil.

We saw a big opportunity to introduce a service with the high standards we uphold in our other companies, offering excellent customer service and quality. Our focus wasn't just on the Angolan market. We started because we saw a gap in the African market that major players are ignoring, as they focus on America.

Our main goal was to establish ourselves in Angola and then expand across Africa. We aim to grow in the African market to its fullest potential, targeting the biggest markets.

We intentionally avoid competing in markets dominated by giants like Uber. Instead, we focus on capturing significant market share across multiple countries. Perhaps, when a big player recognizes the African market's potential, they might want to join, acquire, or merge with Mambo.

The main point is that we discovered a huge opportunity in this market. We already understand this business model's success overseas; we just need to replicate it here. After four years, we've successfully established ourselves. This is the core idea behind starting this business.”

Kae - “I’m from Brazil and Philippe is from Portugal. We also got used to the services we are offering now – things are very fast in our country, so we decided to transform the e-commerce and financial services in Angola and the overall continent. But we want to do it even better, so we didn’t go to Europe or Asia to buy technology and just install it here, so we decided to develop the solution ourselves knowing very well the market. We also thought of providing a one-in-all solution which simple and makes lives easier for our customers”

 

Q3. In a very simple form, what is Mamboo, what is your funding stage and what is your revenue model?

Mamboo is not just a marketplace, we have online shopping, logistics, and fintech. We have both B2B and B2C services. The new addition we have is the Mamboo Express, it’s an ultra-fast delivery service committed to delivery within 30 minutes. Our focus is to have everything working together in one place through 100% technology. We are committed to innovation and efficiency. In terms of funding, we consider ourselves as Series A.

Q4. What challenges are you currently facing in promoting your business?

Kae - The first challenge is that we have to do everything by ourselves. Everything we do is almost by our own effort. For example, when we started, there was no regulation about this business until the National Bank saw our effort and invited us to discuss the regulations. 

The second thing is that it takes us more time to develop people because we don’t easily find people with tech-skills to fit into roles. The market is less developed compared to Nigeria or South Africa and so it’s difficult. And we want to build a team from the local market and not hire from outside.”

Philippe - “The average commission for this type of business worldwide is around 22%-25%. When we started here in Angola and in Tanzania, clients and partners were not willing to pay that amount from the beginning. They offer 8-10% in the beginning and we have to work to gain trust and show how better our technology is before they agree later to pay say 20%. Partners usually see us as cost and not opportunity. Unlike in other markets where they will see us as an opportunity to help them sell more. This makes scaling up difficult.”

Q5. What has been the support you have garnered so far from the ecosystem and what do you think is lacking?

Philippe - “I think there is ecosystem support but unfortunately, Mamboo has not benefited much yet.”

Kae - “I agree with Philippe, we have not received much support. We are doing everything on our own and it’s probably the reason why we are successful here”.

Q6. What potential does your company have? How does it differ from other similar startups that are your competitors?

Philippe - “First of all, we have four companies in one – marketplace, logistics, the wallet (Mamboo Pay), and ultrafast (Mambo Express). Also, we believe in having an amazing customer service so we go into every detail and pay attention to everything. For example – we sometimes give cash back to customers when there is a delay. We attend to the problems of our customers and partners promptly and efficiently. We are also very organized in finance and management, and this keeps us going. Our experience in the market also makes us outstanding and we are in a very good position from a revenue standpoint but we are ready and willing to grow and do more”.

Kae - “We have done an intensive competitor analysis, and we believe we are ahead of the game. We have huge respect for our customers, drivers, and clients. We believe that business is about people and we want to do everything to care for them. This really makes us different”.

Q7. How are Mamboo’s activities linked to the SDGs?

Philippe - “About SDGs, we usually align with SDG 8- Decent Work and Economic Growth, and SDG 9 - Industry, Innovation and Infrastructure. 

We contribute to economic growth by providing opportunities for small entrepreneurs who might not have the means to establish a physical storefront. They can start working from home and join our platform, allowing them to grow their businesses. We help promote these small entrepreneurs, enabling them to enter this solution and grow economically.

We also emphasize decent work within Mambo. We provide career growth opportunities, particularly in Angola. Apart from me and Kae, we have a local team consisting of over 100 people and 250 drivers in Angola alone. Similarly, in Tanzania, our team is comprised of local people.

Regarding SDG 9, which focuses on industry, innovation, and infrastructure, we aim to revolutionize the market by implementing 100% technology solutions. We have a team of 16 developers, with the main team in Brazil and five developers there. However, we are also fostering local talent in Angola, pushing for innovation in this market.

 

Thoughts on Meet the Toshikas

Q1. Why did you apply for Meet the Toshikas?

Philippe - “We were invited to enter the program, and we were very surprised that this kind of program exists. However, we have been looking out for this kind of program to show to the world that we have great solutions in Africa. We were not prepared but we said “Yes! Let’s go!” We thank the UNDP for this opportunity.”

Kae - “We just entered the program to have an experience. We were not prepared. So, we said, “Yeah let’s try” and to our surprise, we got selected”

Q2. You will be attending a 1-week roadshow in Japan with an opportunity to secure investment and build partnerships - what are your expectations?

Philippe - “This will be amazing because it will allow us to accelerate our expansion in Tanzania and beyond. We aim to find someone to join us on this journey because, in the next three to five years, we need to capture as much market share as possible. We know that within this timeframe, the big players will want to enter Africa. They will either compete with us or partner with us. The exit for our investors will be incredible.

Our highest expectation is to find a partner who can help accelerate our growth, bring more experience, and provide investment. This will allow us to address the challenges we've faced, such as gaining trust and securing marketing funds, which will help us develop new solutions and fix existing issues. With a bigger tech team and more investment, we can make a significant impact in the market. When we make a lot of noise, people will recognize us and trust us, seeing our presence and success.

The lower expectation, which I believe will be the reality, is that we will learn a lot from this first round of investment. We will understand what investors are looking for, and in the next opportunity, we will be better prepared with improved numbers. This experience will be invaluable, allowing us to see what we need to improve and how we can get better.

Overall, our goal is to make a significant impact, and with the right partner and investment, we will be able to achieve it. This is the higher opportunity, and it will be a moment to celebrate our success.”

Kae - “My expectation, as we discussed before, is that I am already very grateful for the opportunity to go to Japan and extremely happy to be selected. From now on, everything is a positive experience for me. My expectation is to gain valuable experience from this event since we have never participated in anything like this before. Everything will be new.

I am looking forward to going there to learn, see how things work, and show who we are. I hope they feel the same energy we have here. Of course, examining the numbers, operations, and business is important, and if they want to join us, that would be the best outcome.

However, just having contact with this kind of environment and these investors is the biggest thing for me. We are here to learn and understand because this will become part of our reality moving forward. This experience will prepare us better for the next rounds of participation.”

Q3. How did you find the selection process and the events so far, what sets you apart, any learnings?

Philippe - “First of all, everything was new for us. We needed to answer lots of questions and send our pitch. We quickly made a pitch in 2 days because we didn’t have one. I recommend that next time they should provide a template for the pitch so that we will be very precise on that. The factory visit was very interesting to us. They wanted to see what your business is and what you are doing. The meeting during the visit was very important because they also asked good questions that has helped us to rethink about the business. Also, the topics covered during the bootcamp – unit economics, investment readiness, and fundraising provided lots of details”

Kae - “I would say the boot camp was incredibly beneficial. They provided support and helped us understand not only what they need but why they need it. This guidance was invaluable in building our business and gaining clarity. For our business, the boot camp was extremely helpful. I do wish we had more time for discussions and conversations because the time was short, and the meetings were rushed. If we had a bit more time to delve into things without feeling rushed, it would have been even better. Nonetheless, the experience was very good. The opportunity to connect with people who have expertise in these areas was invaluable, as we had never had contact with such experienced individuals before. Talking to someone with expertise on the matter was very enlightening.”

Kae - “On what sets us apart, I would say we showed business maturity, good business mentality and good understanding of the market. We were very focused on getting things done.”

Philippe - “I agree with Kae, we showed business maturity. What I will add also is that we showed that we are a startup with very good figures. We showed that we are scalable”.

Q4. How different is MTT from other accelerators and incubation programs?

This is our first attendance of this kind of program. But we have really enjoyed this one.

Q5. Any advice for future applicants to this program?

Philippe - “I think I will encourage other startups to apply. I will advise that they show honesty and put the right numbers. They should understand what their main purpose is and what they are doing. They should show where they want to go and also that they can be better than their competitors. Finally, they should be open to receive this kind of opportunities”

Q6. A Do you have any final words for people who are interested in startups in Africa including Japanese investors and corporates reading this article?

Philippe - “What I would say is the African market is a continent that no one is paying enough attention to, as I mentioned earlier. It is the richest of all the continents, and if you look back 50 years at other continents, Africa is in a similar position now. The biggest opportunity worldwide is in the African market. To investors, I would say that businesses like Mambo and others have proven to be big successes in other continents. If investors missed out on those opportunities because it was too late, they now have the chance to enter the African market at the right time. Investors now have the opportunity to join this journey and be part of something that will grow significantly. If you want to invest in a market with immense potential, now is the time to invest in Africa. The opportunity is here, and we welcome you to join us on this journey to achieve great success.”

Kae - “My words to investors are very simple: Come now or regret it later.”

meet_team_mamboo

Meet Team Mamboo